Everything you might need to manage your current account, in one place. We listen and act on your feedback so you get the answers you need right here on our website. 

Nationwide adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk

Apple and Apple Pay are trademarks of Apple Inc., registered in the US and other countries. Android and Google Pay are trademarks of Google LLC. Google Pay is only available on compatible Android devices using Android 4.4 and higher. Samsung and Samsung Pay are trade marks or registered trade marks of Samsung Electronics Co., Ltd. Samsung Pay is available on selected Samsung devices.

Help with your account

FlexAccount, FlexStudent, FlexBasic, FlexOne
0800 30 20 11

FlexPlus
0800 11 88 55

FlexDirect
0800 35 73 57

Lines open 8am-8pm, 7 days a week

Lost or stolen cards

Report a lost, stolen or damaged card and order a replacement.

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Using your card abroad

Everything you need to know before you set off – and our emergency numbers, just in case.​
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