Savings accounts and ISAs help
Get support if you already have a Nationwide savings account or ISA. Here you can check the interest rate for your account, learn what to do if your ISA is maturing, download your account terms and conditions and more.
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Open a new savings account
Explore our range of savings accounts and ISAs to find the best account and interest rate for you or request to transfer your ISA from another provider to us.
Existing customer support
Select the type of account you have and we will show you the support available.
You can also browse more general support, such as guides to changing your address or how we send you statements.
How do you open a Nationwide savings account?
You can open our savings accounts either online or at any Nationwide branch, depending on the account. Explore our range of savings accounts and then follow the instructions to apply today.
How do you top up or take money out of your savings account?
There are different rules for paying in money or taking money out of each savings account. Use our guides to get support with your Nationwide savings account.
How does interest work?
For almost all of our savings accounts, we pay interest once a year and on the day you close your account. If your account has a fixed term, we will also pay interest at the end of the term.
For more information, you can read more about our savings account interest rates and how much interest you can earn for your Personal Savings Allowance.
How do you improve your savings?
If you are not in the habit of saving, we can help you start to save with some useful tips.
You can also keep up to date with interest rate changes and be one of the first to hear when we launch a new and improved savings account using our SavingsWatch service.
What are the account terms and conditions?
You can download the account documents for any of our savings accounts here on our website. Our 7 savings promises show how we are committed to making things fairer for our savers and form part of your terms and conditions.
How do you close your savings account?
If you are sure you want to close your Nationwide savings account, follow our account closure process. There are different steps to take for different types of account.
How do you open a Nationwide ISA?
You can open our ISAs either online or at any Nationwide branch, depending on the account. Explore our range of ISAs and then follow the instructions to apply today.
You can also read more about how to transfer an existing Nationwide or non-Nationwide ISA to us.
How do you top up or take money out of your ISA?
There are different rules for paying in money or taking money out of each ISA.
If you don't pay any money into your Nationwide cash ISA for an entire tax year, you will need to renew your ISA to make a deposit.
How does interest work?
For all our ISAs, we pay interest once a year and on the day you close your account. If your account has a fixed term, we will also pay interest at the end of the term.
For more information, you can read more about our savings account interest rates and how much interest you can earn for your Personal Savings Allowance.
How do you reinvest an ISA?
If you have received an email or letter from us saying your ISA is about to mature, you can now explore your options to find the right next step for your savings.
How do Help to Buy: ISAs work?
We no longer offer Help to Buy: ISAs and do not offer Lifetime ISAs (LISAs) to new customers. But if you already have a Nationwide Help to Buy: ISA, use our guide to get support.
Can you inherit an ISA allowance?
If your husband, wife or civil partner had a Nationwide cash ISA, you may be able to inherit their ISA allowance. You can do this by applying for an extra ISA allowance with us.
How do you improve your savings?
If you are not in the habit of saving, we can help you start to save with some useful tips.
You can also keep up to date with interest rate changes and be one of the first to hear when we launch a new and improved savings account using our SavingsWatch service.
What are the account terms and conditions?
You can download the account documents for any of our ISAs here on our website. Our 7 savings promises show how we are committed to making things fairer for our savers and form part of your terms and conditions.
How do you close your ISA?
If you are sure you want to close your Nationwide ISA, follow our account closure process. There are different steps to take for different types of account.
How do you open a Nationwide bond?
You can open our bonds either online or at any Nationwide branch, depending on the account. Explore our range of fixed rate savings accounts and then follow the instructions to apply for a bond today.
How do you top up or take money out of your bond?
Get support with depositing money into, or withdrawing money from, your Nationwide bond.
How do you reinvest a bond?
If you have received an email or letter from us saying your bond is about to mature, you can now explore your options to find the right next step for your savings.
How does interest work?
For all our bonds, we pay interest once a year and on the day you close your account. We will also pay interest at the end of the term.
For more information, you can read more about our bond interest rates and how much interest you can earn for your Personal Savings Allowance.
How do you improve your savings?
If you are not in the habit of saving, we can help you start to save with some useful tips.
You can also keep up to date with interest rate changes and be one of the first to hear when we launch a new and improved savings account using our SavingsWatch service.
What are the account terms and conditions?
You can download the account documents for any of our bonds here on our website. Our 7 savings promises show how we are committed to making things fairer for our savers and form part of your terms and conditions.
How do you close your bond?
If you are sure you want to close your Nationwide bond, follow our account closure process. There are different steps to take for different types of account.
How do you manage a Nationwide Child Trust Fund?
You can no longer open a new Child Trust Fund with us. But if you already have a Child Trust Fund, we have a guide to managing your account.
How does interest work?
For our Child Trust Funds, we calculate the interest daily using the annual interest rate divided by 365, including in a leap year. We add tax-free interest to the account on your child’s birthday. This interest does not count towards any annual allowances. As the account is owned by the child, no further income tax needs to be paid on the interest.
For more information, you can read more about our interest rates and how much interest you can earn for your Personal Savings Allowance.
How do you improve your savings?
If you are not in the habit of saving, we can help you start to save with some useful tips.
You can also keep up to date with interest rate changes and be one of the first to hear when we launch a new and improved savings account using our SavingsWatch service.
How do you update your personal details?
You can usually update your details online, either on our app or internet bank. To learn how to change your name, home address and other details, use the following guides.
What are your account details?
You will either have a unique account number and sort code or general Nationwide account details. Use the following link to tell us which type of account you have and we will tell you where to find your details.
Can you change how you receive statements?
You can switch between receiving paperless or paper statements from Nationwide by using the following guide.
How do you update your marketing preferences?
To help you get more from your money, you can choose to receive communications from us. This can be letters, emails, text messages or phone calls – you choose how you want us to contact you.
How do you get support during challenging times?
Whether you are living with or recovering from illness, caring for someone or concerned about debt, we have dedicated support services to help you.
Search for support
If you have not been able to find the help you need, search our website for support.
Contact us about your savings account
Prefer to talk to someone? You can call us or visit a local branch. We have the UK's biggest branch network, and you can visit any to get help.