Loan application documents guide

To prove your right to live and work in the UK, you’ll need to send one of the following documents. If you have a joint applicant and we've asked for proof from them too, they'll need to provide their own separate documents.

• a 9-digit UK Government share code (opens in a new window)
• a passport with either indefinite leave to remain, or a no time limit stamp
• a naturalisation certificate
• a resident's permit with either leave to remain after your last loan repayment, or indefinite leave.

The proof of income we might need depends on if you’re employed, self-employed, retired or on benefits.

We need to receive your proofs and a signed Personal Loan Agreement within 30 days of your application date.

You can send us your documents by replying to the email we sent you and adding them as attachments. If we've asked for documents from you and a joint applicant, you will have had separate emails from us. You each need to reply to your own email attaching your own documents.

For documents proving your right to live and work in the UK, we can only accept scanned versions. Any other format will be declined and could delay your application.

If you're sending a UK Government share code, you just need to reply to our email with your 9-digit code.

For documents proving your income, you can send good quality photos of the original documents. We accept JPEG, TIFF and PDF formats. We can't accept screenshots or pictures of a screen.

Once we've checked your documents and approved your loan, we'll transfer the money to your chosen account in 2 hours.