Nationwide predicts more than 260m transactions across November leading up to Black Friday and Cyber Monday, as consumers expected to spend £123 on average
38% of consumers do not plan to buy anything in the sales as they curb spending
Younger consumers aged 25-34 are expected to spend the most across Black Friday, around £255 per person
Surprising items at the top of wish-lists include vinyl record players, F1 merchandise and Funko Pops and Wayfair reveals increased searches for airfryers and coffee machines
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Nearly 6 in 10 (57%) say suspicious calls are getting more frequent, receiving 8 a month on average(1)
Impersonation scams account for 17 per cent of all scams reported at Nationwide during 2024 and 2025, with those aged 65-plus disproportionately affected (55%)(2)
New Call Checker feature confirms callers are speaking to Nationwide and builds on its existing Scam Checker service, used by 100k people, preventing £300k a month
Just under 3 in 10 (28%) have received a scam call, rising to 44 per cent of those aged 25-34
Self-confidence low as 28 per cent aren’t confident spotting a genuine call from their bank or building society
25% of younger people (25-34) would call back an unknown number – a risky move scammers rely on