Why Nationwide?
We’re owned by customers, not shareholders. That difference changes everything.
We give value back to customers and we promise to keep all our branches open.*
We are Which? Banking Brand of the Year 2025 and Which? recommended provider for our current accounts and mortgages.
Our track record of leading customer service
We are rated the UK’s number 1 high street banking provider for customer satisfaction in the building society and banking sector.*
You can choose how you bank
We’re not closing any of our branches, so you can choose how you bank, whether on our app, on our internet bank or in your local branch.
We know how important banking in person is. A face-to-face service to help you move forward when you need us. We promise to keep all of our branches open* until at least the start of 2030.
The Nationwide app
Join our 6 million app users who trust our app to manage their money.
Rated 4 stars in the App Store and Google Play (mobile only) as of 2 February 2026.*
Our branches
All 605 branches will remain open until at least the start of 2030, supporting communities and giving you real choice. That’s our Branch Promise to you*.
Did you know? Our branches host Dementia UK clinics:
Giving value back with Fairer Share
Rewarding customers is part of what makes us different and a good way to bank. Since 2023, when we launched our Fairer Share Payment, we have paid £100 every year to eligible members. £1.1 billion in total. In 2025 over 4 million of our members received £100 each.
Protecting you from scams
We’re here to help if you think you’ve been scammed. We’re here 24/7 on the phone or you can come into your local branch.
We have dedicated systems and people to help keep your money safe. That includes our Scam Checker Service,* which we launched in September 2021.
Since then, over 3.5 million members have used the service to check over 4 million transactions.
Our role in society
When you bank with us, the benefits go beyond your account.
We put 1% of our pre-tax profits* into good causes, helping to tackle 4 of the biggest issues we see in society today - youth homelessness, families living in poverty, people living with dementia and those affected by cancer.
Our Fairer Futures programme works in partnership with UK charities that help to support people living with these issues.
Watch our video showing how people have benefited from Fairer Futures over the past year.
Show transcript
00:00
Music starts
Screen says 'One year ago we launched' appears, followed by the Nationwide logo and 'Fairer Futures'
00:06
Screen says 'To help tackle the biggest issues in society today.'
Screen is split into four, presenting 4 charities all supported by Nationwide's fundraising under Fairer Futures. Centre Point, Action for Children, Dementia UK and The Royal Marsden Cancer Charity.
00:11
'So far, we've supported'
Visual of 2 homeless people waving. They are led in the street, trying to keep warm with sleeping bags and hats.
'over 65,000 people'
'on their journey to have a fairer future.
Visual of Centre Point worker, supporting young adult.
00:17
Visual of Nationwide Fairer Futures branding and Centre Point logo 'Ending Youth Homelessness'.
Visual of a young adult playing the guitar. Screen says 'Young people experiencing homelessness'
Visual of a man sat talking to a young adult offering support. Screen says 'supported with a safe space to rebuild their lives.
00:23
Visual of Nationwide Fairer Futures branding and Action for Children logo 'Safe and happy childhood'.
Visual of a young girl looking out of the window, looking sad. Screen says 'Children and parents living in poverty or experiencing financial hardship'.
Visual of a young adult delivering a bag of food at the door.
Visual of a family unpacking shopping in a crate. Screen says 'received vital funding'.
00:31
Visual of Nationwide Fairer Futures branding and Dementia UK logo 'Helping families face dementia'
00:34
Visual of 2 people walking by the sea. Screen says 'People living with dementia and their carers'.
Visual of a lady visiting a Dementia nurse in a Nationwide branch. Screen says 'supported by dementia specialist Admiral Nurses.
00:37
Lady sat in a hospital chair undergoing cancer treatment. Screen says 'And now people affected by cancer will be supported'
Lady leaves the hospital, walking through the corridor. Screen says 'through our new partnership with'
Visual of Nationwide Fairer Futures branding and 'The Royal Marsden Cancer Charity'.
00:44
Visuals of how Nationwide colleagues have been raising money for charity.
Screen says 'Our colleagues have volunteered, fundraised and even run marathons.
'But we know we can do more.'
00:49
Visual of Nationwide branch staff interacting with customers.
'18,000 colleagues, 16 million members'
'We are creating Fairer Futures'
'and we're just getting started.' Visual of a lady smiling.
01:00
Closing visual of 'Nationwide, A good way to bank'
Music Ends