We listen

Here are some of the many opportunities that we've created for you to have your say.

Member Voice

Joining Member Voice means you can help influence what we do – like our products and services. And we’ll always let you know how your feedback has made a difference.

Annual General Meetings (AGMs)

Attend our next online AGM for an opportunity to ask Board members your questions. Hear what they've got to say, and vote on the people standing for election to the Board.

Social media

Find us on Facebook, YouTube, X, Instagram and LinkedIn.

Complain about something

Sometimes we make a mistake. Please tell us if that happens, and give us the chance to put it right.