What would you like help with?

Get the help you need, from support applying for a new loan, managing a loan you already have and paying off your loan early.


Get help over the phone

Apply for a new loan or borrow more

Monday to Friday, 8am to 8pm.
Saturdays, 9am to 1pm.
Closed Sundays and bank holidays.

Loan enquires and application updates

For general loan enquires, or questions about an existing loan or loan application.

Monday to Friday, 8am to 6pm.
Saturdays, 9am to 2pm.
Closed Sundays and bank holidays.


Other ways to borrow

A loan might not always be the right way to borrow the money you need. There might be a more suitable option for your financial situation. Learn about:


Nationwide adheres to The Standards of Lending Practice, which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk (opens in a new window)