Manage your mortgage
If you have a mortgage with us, you can check your mortgage account online with Mortgage Manager. If you need to make changes, and you don’t need our advice, you can make changes to your mortgage yourself.
Base rate mortgage information:
Find out how the Bank of England base rate affects our Standard Mortgage Rate and Base Mortgage Rate. Our guide to the base rate could help you decide what to do.
What you can do in Mortgage Manager
Check your account details and apply to make changes to your mortgage.
When making any changes, make sure you are comfortable with any changes you make yourself. If you need advice on making any changes, please call us to speak to one of our mortgage advisers.
To log in, you will need your mortgage account number ready, which you can find on your annual mortgage statement, or any mortgage letters from us.
Use Mortgage Manager to:
Look at your mortgage account details
Check your account number, monthly payments, repayment type and account balance.
Apply to switch to a new deal
Check what rates are available and apply for a new deal if you are eligible.
Check your Early Repayment Charge
See if you need to pay an Early Repayment Charge if you’re thinking of switching or paying off your mortgage.
Change your mortgage term
Apply to extend or reduce the length of your mortgage.
Make overpayments, change your regular overpayments, or manage your preferences.
Get a property value estimate
Get an idea of what your property might be worth based on the prices in your area.
You cannot make changes in Mortgage Manager if you:
have a mortgage for over 55s
have an Early Repayment Charge if you’re switching to a new deal
need our advice to make any changes
Need more help managing your mortgage?
If you can’t find what you’re looking for in Mortgage Manager, our other pages on making changes could help.
Looking for a new mortgage deal?
If you’re looking to switch to a new deal, and you’re comfortable choosing a deal without our advice, you can use Mortgage Manager to see our deals and apply.
If you have an Early Repayment Charge, or would prefer advice, you need to call us instead.
Need more from your mortgage?
If you’re moving home or need to borrow more, find out what options might be available. Or, if you’re looking to save money on the total interest on your mortgage, find out how overpayments could work.
If you have a Nationwide mortgage, you can apply to borrow more. How much we can lend you depends on if you are eligible and how you plan to spend the money.
When moving home you can either apply for a new mortgage or take your existing deal with you. This means you’ll keep your existing product’s features and interest rate.
Save money on the total amount of interest you pay by making overpayments. Either with a one-off lump sum or a regular overpayment made throughout the year.
Worried about making your monthly mortgage payments?
If you’re struggling to make your monthly mortgage payments, our Home Support Hub tells you what options are available to help you reduce your payments.
Get the help you're looking for
If you can’t find what you’re looking for, our other mortgage queries and information pages could help. Or, you can call us.
Over the phone
You can call us:
Monday to Friday, 8am to 6pm.
Saturday 9am to 2pm
Closed Sundays and Bank Holidays.
Other mortgage queries and information
- Mortgage payment holidays
- Standard and Base Mortgage Rates
- Letting your property
- Borrow back your overpayments
- Set up or change mortgage overpayments
- Underpay your mortgage