Your privacy, your choice

We know things change. That’s why we’ve made it easy to update your marketing preferences at any time if you change your mind about whether or not you want to hear about our products and services.

The same goes for your contact details. If you move house, update your email address or get a new number, it’s easy to contact us.

Using our website

Some cookies are necessary to make sure our website works properly, but you can decide whether you’d like to enable other kinds of cookies.

Using our Banking app

When you use our Banking app, information about other apps installed on your device will be shared with us. This allows Nationwide to check whether the device is running any apps that could put you at risk of financial crime.

How we use your information

Find out what sort of personal information we'll ask you for, why we'll ask for it and how we'll use it.

Your information rights

You have a number of rights when it comes to your personal information.

Understand more about these and how to contact us about them.


Read about the sorts of cookies we use, how you can change your cookie settings and answers to common questions about cookies.

Fraud and security

Learn out how to report something suspicious with an account, and read up on the latest scams and the different things we do to protect you from fraud.

What we stand for

Your best interests at heart

Your needs come first – they always have and always will. As well as using your personal information to look after your account, we use it to keep in touch with you and protect you from fraud. It also helps improve our service and support in ways that matter to you.

Your peace of mind

As a mutual there’s nothing more important to us than the relationships we have with our members – relationships built on trust, fairness and our commitment to doing the right thing. So when you trust us with your personal information, we go to great lengths to keep it safe.