Inclusion is at the heart of our mutual purpose

We refer to this as ‘building society, nationwide’. Central to this is our mission to build a truly inclusive culture where everyone can thrive. And for our Society to reflect the diversity of the wider communities we serve.

Our inclusion and diversity mission

Find out more about how we’re building an inclusive culture. And making sure that our Society reflects the diversity of the wider communities we serve.

Measuring our progress

We’re using data to see what we’re doing well and more importantly, where we need to do better.

Our Employee Network Groups

It’s vitally important that our people get the support they need. And equally important that our Society appreciates and understands their diverse needs.

Our 9 employee networks, that support inclusion and diversity, play a crucial role in doing this. They provide a space for people to share what's important to them, connect with others and be involved in action to make our Society more inclusive.

It’s through this dialogue that we can improve how we work and build an inclusive culture.

Our people and members share their stories

Making non-visible disability visible

Invisible disabilities are often missed in the workplace. Find out how we help two of our people with invisible disabilities and how they’re raising awareness about the subject.

Mentoring more diverse future leaders

Jaskaran Singh is one of the many talented people who have benefitted from our mentoring programme. Mentoring is one of the ways we’re creating a more diverse leadership team.

The Ethnicity Network, shaping careers

Papa explains how our Ethnicity Network gave him the confidence to shape his career.

An inclusive society for all members

Inclusivity extends to the services we offer. Find out how we helped one of our transgender members during a particularly sensitive time.

Listening to and supporting our members

We listen and act on our member’s opinions. And as this story shows, we can reach out and help them in ways that go beyond traditional banking.

Meet our Partners

Business Disability Forum

A not-for-profit membership organisation that makes it easier and more rewarding to do business with and employ disabled people.

The Valuable 500

The global movement putting disability on the business leadership agenda.

Business In The Community

The oldest and largest business-led membership organisation, dedicated to responsible business. Created by HRH The Prince of Wales.

Working Families

Working Families is the UK’s work-life balance charity. Helping working parents and carers, and their employers, find a better balance between responsibilities at home and in the workplace.


Working with institutions to create inclusive and accepting cultures for the LGBTQ+ community.

Women in Finance Charter

Established by HM Treasury, participating firms are working together to increase female representation across the industry.

Employers for Carers

An innovative service for employers that’s helping to build carer-friendly work places.