Your maturity pack

We’ll post you a maturity pack about 3 weeks before your maturity date. In this pack, you’ll find:

  • the maturity date of your ISA
  • the expected maturity value
  • your maturity instruction options
  • a maturity form to submit your instructions to us (or you can choose to tell us online by selecting that option on this page).

Options at maturity

  • Reinvest in a new Fixed Rate ISA (and top up or make a withdrawal if you want to).
  • Close your ISA.

If you don't do anything, your Fixed Rate ISA will automatically mature into a new instant access Fixed Term ISA maturity account – but you could receive a higher rate by reinvesting in a new ISA when yours matures.


As part of our Savings Promises, we offer a Rate Guarantee when you take out another Fixed Rate ISA.

This means that if our rate changes between the date we send your maturity pack and the maturity date, we’ll give you the better rate – as long as you get back to us with your choice by your maturity date.

Offers just for members

Now and then we'll offer accounts and incentives just for our members. These are usually available for a limited time.

To be one of the first to hear when we launch a new and improved savings account, sign up to our SavingsWatch service.

To find out what accounts are currently available, including any just for members, explore our full range of savings accounts. Just make sure you come back to this page to let us know what you'd like to do with your maturing ISA.

How to tell us your decision

Select the option that suits you and follow the instructions.