Virgin Money is now part of Nationwide
We’re here to help you understand what the Virgin Money transfer to Nationwide means for you, and where to find support if you need it.
What’s happening
Following High Court approval on 23 February 2026, Virgin Money’s business transferred to Nationwide on 2 April 2026.
Key points
- Accounts and products that have moved to Nationwide will continue to be called Virgin Money for now
- There’s no change to how Nationwide or Virgin Money customers manage their everyday banking as a result of the transfer
- Virgin Money has shared more information about the transfer on their website (opens in a new window)
- We’ll keep this page updated, so you can always check back here for the latest information about the transfer and any future changes to how you bank.
About Nationwide
- We’re Which? Banking Brand of the Year 2025 and a Which? Recommended Provider for current accounts and mortgages.
- As a modern mutual, we do things differently because we are owned by customers. Not shareholders.
- Bank your way — using our app, internet bank, in person, or you can speak to us on the phone
- All our branches will stay open until at least early 2030*, and we’ve been rated the UK’s best high street banking provider for customer satisfaction in the building society and banking sector. **
Help and support
Dedicated transfer support line for Nationwide and Virgin Money customers: 0800 066 5008
From outside the UK: +44 141 880 2050
Mon-Fri 8am-6pm.
Saturdays 9am-3pm.
Closed Sundays and Bank holidays.
How to stay safe from scams
Fraudsters often try to take advantage during times of change. Remember, we’ll never ask for your security details by phone, email or text.
If anyone asks you for financial information or tells you to move your money, it’s a scam. Stop all contact and reach out to Nationwide or Virgin Money directly.
Please be aware:
You can report fraud and learn more about scam protection:
Accounts, products and everyday banking
There won’t be any changes to how Nationwide and Virgin Money customers manage their day‑to‑day banking.
Over time, we may update some of our terms, processes or IT systems. Any changes will happen gradually, and we’ll always let you know in advance if something affects you.
Accounts and products
Nationwide now manages all of these Virgin Money accounts and products:
- current accounts
- savings accounts
- credit cards
- loans
- mortgages
- business accounts
If you’d like more detail about what the transfer means for your specific account, you can find it on Virgin Money’s transfer information page.
Virgin Money product transfer information (opens in a new window)
Everyday banking
After 2 April, you’ll keep banking exactly as you do today — there’s nothing you need to do.
You’ll still use your usual branches and cards, and your internet bank and app will work as normal.
The only difference at this stage is Virgin Money customers will start to see the Nationwide name on communications.
Looking after your money
We’re committed to keeping your money safe. And as well as the security you get from us, you’re also protected by the Financial Services Compensation Scheme (FSCS).
This means the money across all your Nationwide and Virgin Money accounts is covered up to £120,000 per eligible person (or a combined £240,000 for joint accounts). This applies if we’re unable to meet our financial commitments or stop trading.
Nationwide membership
As a mutual, Nationwide is owned by and run for the benefit of its members. If you’re an individual with a personal current account, personal savings account, or mortgage with us you’re a member.
There’s no change to Nationwide membership as a result of the transfer.
What membership means for you
Being a member of Nationwide means you benefit from being part of a building society that puts your needs first.
We are the only major banking provider that doesn’t answer to shareholders.
How to know if you became a member of Nationwide
Becoming a member depends on the type of Virgin Money account(s) you held when the transfer completed. Along with your personal circumstances and account status.
You became a member if you’re an individual or group of individuals and had a Virgin Money mortgage, other loan substantially secured over property, a personal current account or a personal savings account in your own name.
If you’re unsure whether you became a Nationwide member on 2 April 2026, you can find more information on the Virgin Money website (opens in a new window).
How to become a member of Nationwide
You simply have to bank, save, or have a mortgage with us to be a member.
Current accounts
Not only are we the 2025 Which? Banking Brand of the Year, we’re a Recommended Provider for current accounts as well.
Savings accounts
Use the comparison table to find our best available savings accounts and cash ISA offers.
Mortgages
We’re a Which? Recommended Provider for mortgages. Whether you’re starting out or switching deals, we can help you choose the right mortgage.
Frequently asked questions
More help and support
Transfer support
Dedicated transfer support line for Nationwide and Virgin Money customers:
Transfer helpline: 0800 066 5008
From outside the UK: +44 141 880 2050
Mon-Fri 8am-6pm.
Saturdays 9am-3pm.
Closed Sundays and Bank holidays.
Other support
Helpful documents
Check Nationwide’s latest financial results.
*’All our branches will stay open’ and ‘We’ve promised to keep all Nationwide and Virgin Money branches open’ refers to our promise to keep every one of our branches open until at least the start of 2030. Excludes circumstances beyond our control. Branch opening times may vary. Learn more about our Branch Promise.
**We are rated the UK’s number 1 high street banking provider for customer satisfaction in the building society and banking sector. Reported by The UK Customer Satisfaction Index (January 2026). Published by The Institute of Customer Service. Of the 18 banking providers included, our high street banking peer group consists of banks with their own branches (excluding hubs and the Post Office).