Ways to access your cash

There are several ways in which you can withdraw and deposit your cash. Choose the best option for you.

For information on how much cash you can withdraw each day, see our cash withdrawal limits.

Branches

Visit our branch colleagues for help with cash withdrawals and deposits. You can also order counter drafts for higher amounts if needed.

Our branches are a valued part of the community. That’s why all 605 of them are remaining open until at least the start of 2030. That's our Branch Promise.

Cash machines and ATMs

Find your nearest cash machine - both here or abroad. And understand the difference of services each offer.

Note:

Services offered by our cash machines may vary. The same is true of the number of notes or cheques you can pay in. And other cash machine providers – including those abroad – may charge you to use their services.

Nationwide cash machines

With our cash machines, you can:

  • withdraw cash
  • check your balance
  • pay in up to £2,500 a day in cash
  • pay in up to £50,000 a day in cheques — maximum amount for each cheque is £2,000
  • pay bills or transfer money to existing payees
  • change or unlock your PIN
  • view and print a mini statement.

Other cash machines

You can use any LINK cash machine in the UK to:

  • withdraw cash
  • check your balance
  • change or unblock your PIN.

Cash machines abroad

You can use any cash machine anywhere in the world if it accepts Visa.

Post Office

Certain accounts can use their local Post Office to check their balance and withdraw up to £500. These are:

  • FlexAccount
  • FlexPlus
  • FlexDirect
  • FlexBasic

Find a Post Office (opens in a new window)

Too far away from cash services?

If it’s difficult to get cash in your area you can request an access to cash review. Anyone can make this request, for any area they use. Including residents, regular visitors, or community groups.

We partner with LINK, who independently assess areas to see if extra cash services are needed. If an area is identified, we then work with the industry to find a solution.

Reviews automatically happen when a bank or building society branch closes. Or if a cash machine is no longer free to use. So, if this has happened in your area, do a search to check before raising your own request.

Search reviews

You can search for existing reviews and funding in your area

Request a review

If there is not an existing review for your area, let us know.

Write to LINK

Outline your area and the concerns you have. And send to:

LINK Scheme Ltd (Cash Access Request), Central House, Otley Road, Harrogate, HG3 1UF.

Our latest access to cash updates

We are working on how we can help our customers in affected areas.

Our latest access to cash review is below. This includes the latest communities that have been identified as needing better cash services.

If you live in or near to one of these areas, and need assistance paying in or withdrawing cash, call us. We are here to help you.

Call us if you’re in an impacted area

Our dedicated Support team are here to help you if it’s difficult to get to a branch.

Monday to Friday, 9am to 5pm.

UK: 0800 028 3576

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