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The Nationwide app

Join over 6 million people who trust our app to manage their money.

Banking on our app is simple, easy, convenient and secure.​

On this page you can learn more about the app and how to download it.

Rated 4.8 out of 5 stars by our customers

A good way to bank? Our customers think so. We’re rated 4.8 stars in the App Store and Google Play (mobile only) as of 1 January 2026.

Everyday banking made simple

Our app is full of features to help you stay on top of your accounts. And we’re always adding improvements. So that managing your finances is as convenient as possible.

Manage all your accounts with ease

Switch your view easily between all the different accounts you have with us. Our app also lets you securely use Mortgage Manager.

Keep your eye on your payments

We use brand logos and other easy identifiers. So you can quickly see pending and successful payments.

Get an instant mini statement

And the app can also help if you need a full statement. View and download current account, savings and credit card statements.

Bank safely and securely with biometrics

With our app you can use your fingerprint or facial features to confirm it’s you. So, you won’t need to remember your passnumber or find your card reader to log in.

Setting up biometrics will also allow you to:

  • Authorise small and repeat payments in the app or internet bank.

  • Verify your identity when you log into the internet bank.

  • Choose to add account biometrics and remove the need for card reader completely.

Learn more about biometrics

More security features

Just like our internet bank, our app uses sophisticated encryption technology to keep your data safe. It also has:

  1. Automatic log out

    In case your mobile or tablet has been left somewhere.

  2. Trusted devices

    Register up to 6 devices - only these will be able to log in.

  3. Email and text alerts

    We’ll let you know whenever a new device accesses your app.

Learn more about protecting your data

Help and support

From making payments through to keeping your accounts secure, we're here to help you feel confident when banking online.

See our app support page

Need help with set up?

Once you have downloaded the app, getting set up is easy. And will only take a few minutes.

If you have already registered for online banking, you will need your 10-digit customer number, postcode and your date of birth.

If you’re new to online banking, you will just need to confirm:

  • name
  • date of birth
  • postcode
  • email
  • account details.

The final step of set up will be creating a 6-digit passnumber.

Once you are set up, we will need to confirm it’s you each time you log on. You can choose between using your passnumber or facial recognition.

If you have not yet set up facial recognition on your device, you’ll be asked to confirm using a passnumber and/or a one-time code.

FAQs

Download the Nationwide app

Get the app from the App Store on your iPhone or IPad. Or from Google Play if you have an Android phone or tablet. Search ‘Nationwide mobile banking’.

Getting started is quick and easy. And will only take a few minutes.

To use our app, your device must be running Android 8.0 or higher, or Apple iOS 15 or higher. Beta versions of operating systems are not supported. Our Watch App is no longer supported but Apple Pay and Google Pay will continue to work on your watch or mobile device. iOS is a registered trademark of Cisco systems Inc. and/or affiliates in the United States and certain other countries and is used under license. Apple, Apple Pay, iPhone and the Apple logo are trademarks of Apple Inc. registered in the US and other countries. App Store is a service mark of Apple Inc. Google, Android, Google Pay and Google Wallet are trademarks of Google LLC.