Your app. Your way.

You can now customise your app home screen.

You told us that you wanted to see more and scroll less. So, you can now choose slimmer account tiles as well as remove account type headers to see more on your screen.

To do this, simply:

  1. Go to App settings
  2. Select Home screen layout
  3. Choose the layout that works for you.

We've got more app updates on the way to help make your everyday banking easier.

Show transcript

0:00 Customise your app home screen 

0:05 Responding to customer feedback

0:09 Your app. Your way.

[0:11 App home screen appears with standard account tiles showing] 

0:11 Choose from the standard account tiles...

[0:15 App home screen updates to show new, slimmer tiles]

0:15 Or the new, slimmer tiles...

[0:18 App home screen updates again – account headers are removed]

0:18 And remove account type headers to show more accounts

0:23 How to customise your home screen layout

0:28 From your home screen, go to your profile

[0:29 App home screen is shown and the profile icon in the top right-hand corner is selected]

0:31 Under App settings choose Home screen layout

[0:33 Setting screen is shown. Scrolls down until Home Screen layout appears and this is selected.]

[0:33 Home screen layout options are shown. There are 2 toggles that allow you to select Slim account tiles or Remove account type headers.]

0:36 Choose the home screen layout that's right for you

[0:38 A selection is made and the greyed-out Confirm button becomes blue and is selected]

0:40 Your new home screen is ready to go

What our app does

Our banking app is just for members. A safe and secure way to manage your everyday banking needs.

  • Check your balance and see your transactions
    Search and filter your transaction history and view pending payments.

  • Make secure payments and transfers
    Transfer money, pay your bills, manage cards or send money to a friend.

  • Manage your account from all your devices
    Use the app on your mobile phone or tablet. You can also add your card to your Apple Wallet.

  • Set savings goals
    Tell the app how much you want to save, and by when. It'll suggest how much you need to save every day, week or month.

Bank safely and securely

Log in with your passnumber. Or choose fingerprint or face recognition, if your device allows.

  • Bank securely with our sophisticated encryption technology
    The same as we use for our Internet Bank.

  • Freeze and unfreeze your debit cards
    Misplaced your debit card? Freeze it with the app. Once you've found it you can unfreeze it again.

  • An extra layer of security with account biometrics
    Secure your account with a new authentication method so that you can do more in the app without a card reader.

  • Logging you out automatically
    In case you forget or leave your mobile or tablet somewhere.

  • Verify your online purchases with Online Shopping Authentication
    Confirm it's you making a payment when you shop online.

Using account biometrics

Our new authentication method in our app means you won't need to use a card reader to make payments.

Banking app security

Keeping your money safe is our top priority. Find out what we do and also tips on how you can protect your money too.

Digital Banking Promise

Our Digital Banking Promise protects you when you're banking with us. It covers refunds, unauthorised transactions and round the clock protection.

Need help using our banking app?

From getting set up and making payments through to keeping your accounts secure, we're here to help you feel confident when banking online.

Making digital work for you

Your online security is important to us. Learn how going digital with Nationwide helps to keep your account safe from fraud and scams.

To use our banking app, your device must be running Android TM 7.0 (KitKat) or higher, or Apple iOS 12 or higher. Beta versions of operating systems are not supported. Our Watch App is no longer supported but Apple Pay and Google Pay will continue to work on your watch or mobile device. iOS is a registered trademark of Cisco systems Inc. and/or affiliates in the United States and certain other countries and is used under license. Apple, Apple Pay, iPhone and the Apple logo are trademarks of Apple Inc. registered in the US and other countries. App Store is a service mark of Apple Inc. Google, Android, Google Pay and Google Wallet are trademarks of Google LLC.