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The Nationwide banking app

The banking app is made to make managing your money simpler. Now it’s even easier to securely bank how you want, when you want. We’re currently working on new features based on what our members tell us.

Check this page for our app updates.

What our app does

Our banking app is just for members. A safe and secure way to manage your everyday banking needs.

  • Manage your payments – set up, cancel and amend standing orders within the app. You can cancel Direct Debits too.
  • Search for or scan transactions at a glance – the app shows you anything pending and includes easy identifiers like brand logos and the organisation’s location and contact details. 
  • Set savings goals and your own contactless payment limits or turn off contactless altogether. 
  • If you ever find gambling becomes a problem for you, use the app to set up a gambling block.
  • Set text alerts to let you know, for example, when you’re about to go overdrawn. 
  • Share account details – hold down the account and then copy and paste the details.  
  • Round up your spending and save the extra directly into your savings account. 
  • Customise your app home screen. You can choose slimmer account tiles and remove account type headers to see more on your screen.
  • View and download current account, savings and credit card statements.

Bank safely and securely

Log in with your passnumber. Or choose fingerprint or face recognition, if your device allows.

  • Log in with your fingerprint, face recognition or passnumber if your device allows.

  • Once you have set up biometrics on your account, you will be able to confirm new payments with your fingerprint or face recognition. (We will ask you to take a selfie.) 

  • Freeze your debit card if you can’t find it, unfreeze it if it turns up. 

  • Need to confirm your ID? If you’re shopping online, simply do it through our app. 

  • Logging you out automatically in case you forget or leave your mobile or tablet somewhere.

Our banking app is an increasingly handy tool

However you like to bank with us, our app makes it easier and quicker. We’ve made the card reader optional, and with each new release, we are adding more features to our app. It already comes with many of the features that people want from their banking app.

New app features we are working on

Table showing a list of the new app features we are working on and what each feature will enable you to do.
Planned new feature What will it enable you to do
Subscription management Manage any subscriptions you have through the app. 
Notifications through the app Sometimes when we’re worried about a payment, we block it and so need to contact you urgently. In-app notifications will enable us to do that straightaway and enable you to get back to us straightaway too, so you can let us know if it’s fine to go ahead. We’ll also send you account or payment updates, as well as other useful info. 
View PIN View your PIN easily within the app. 
Spending breakdown See what you’re spending your money on - then compare over time, and spot where you could save money. 
View your documents View letters from us about your savings and current accounts – and in the future we will be adding communications about any credit cards, mortgages and other accounts and services you may have.

Using account biometrics

Our new authentication method in our app means you won't need to use a card reader to make payments.

Find out more about account biometrics

Banking app security

Keeping your money safe is our top priority. Find out what we do and also tips on how you can protect your money too.

Find out more about secure banking

Digital Banking Promise

Our Digital Banking Promise protects you when you're banking with us. It covers refunds, unauthorised transactions and round the clock protection.

Read our digital banking promise

Need help using our banking app?

From getting set up and making payments through to keeping your accounts secure, we're here to help you feel confident when banking online.

Read our help page

Making digital work for you

Your online security is important to us. Learn how going digital with Nationwide helps to keep your account safe from fraud and scams.

Watch our digital safety video

Download the Nationwide banking app

Securely bank where you want, when you want.

Get the app from the App Store on an Apple device or from Google Play on an Android device.

You'll only need your online banking details to log in. Or you can use your Nationwide account details to register once you're in the app.

To use our Banking app, your device must be running Android TM 7.0 or higher, or Apple iOS 14 or higher. Beta versions of operating systems are not supported. Our Watch App is no longer supported but Apple Pay and Google Pay will continue to work on your watch or mobile device. iOS is a registered trademark of Cisco systems Inc. and/or affiliates in the United States and certain other countries and is used under license. Apple, Apple Pay, iPhone and the Apple logo are trademarks of Apple Inc. registered in the US and other countries. App Store is a service mark of Apple Inc. Google, Android, Google Pay and Google Wallet are trademarks of Google LLC.

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