How to report fraud or a scam

Current account or credit card account

Available 24 hours a day, 7 days a week.

UK: 0800 055 66 22

Calling from abroad?

Current account fraud: +44 1793 65 67 89

Credit card fraud: +44 2476 43 89 97

Want to make sure it’s us? Stop and call 159

Available 24 hours a day, 7 days a week.

159 is the number to call if you have any doubts about who you’re speaking to. It’s a secure, memorable number that will put you straight through to us.

Report a suspicious message

Help us stop fraud. Report suspicious emails, texts and messages to:

We don't reply to every email but review all the messages we receive. This information helps us to stop crime. Thank you.

To report a suspicious text from another organisation, you can forward the text to 7726.

More help with reporting fraud or a scam

Get more in-depth information about what to do if you’ve been a victim, including:

  • Things to check if you’re unsure about a transaction

  • The ways you can report scam texts, emails and calls

  • Getting your money back

Latest scam articles

Protect your money from purchase scams

Looking for an online bargain? Make sure you only pay genuine sellers. Our article helps you understand:

  • the scam and how it works
  • the scale of the problem
  • how to avoid being scammed

More about purchase scams

Have you been messaged by a scammer?

Scammers are using WhatsApp, texts and other messaging apps to swindle people out of their money. Read our article to find out more about:

  • what a WhatsApp scam is
  • the warning signs
  • how to protect yourself

How to avoid becoming a money mule

Don’t be fooled into allowing others access to your bank accounts. Learn more about what a money mule is and how to avoid this type of scam.

Identity theft and identity fraud

If a criminal gets hold of your personal information, they can commit fraud without you knowing about it. This article helps explain:

  • how identity fraud works
  • the impact it can have on your life
  • ways to keep your personal info safe

More information on fraud and scams

Take Five to Stop Fraud

Nationwide supports the industry fraud awareness campaign Take Five. It offers straightforward and impartial advice to help everyone in the UK protect themselves against financial fraud.

Building digital awareness

It's important to know what to look out for when managing your money online. Our digital awareness video teaches you the common tricks scammers use.