How to report fraud or a scam

Current account or credit card account

Available 24 hours a day, 7 days a week.

UK: 0800 055 66 22


Calling from abroad?

Current account fraud: +44 1793 65 67 89

Credit card fraud: +44 2476 43 89 97

Want to make sure it’s us?  Stop and call 159

Available 24 hours a day, 7 days a week.

159 is the number to call if you have any doubts about who you’re speaking to. It’s a secure, memorable number that will put you straight through to us.

Report a suspicious message

Help us stop fraud. Report suspicious emails, texts and messages to: phishing@nationwide.co.uk

We don't reply to every email but review all the messages we receive. This information helps us to stop crime. Thank you.

To report a suspicious text from another organisation, you can forward the text to 7726.


Attend our Recognising scams with Nationwide event

Find out how to spot the latest scams and protect yourself from being a victim at our free online event. We'll also have colleagues from our Fraud & Scam Education team online to answer any questions you may have.


Latest scams

Coronavirus scams

Some criminals are using the coronavirus to trick people into sharing personal or financial information. Watch out for:

  • cold calls from criminals pretending to be from Nationwide – we’ll never ask for your card reader codes or ask you to move money to a safe account
  • strangers claiming they’ll help buy your shopping if you give them your card and PIN – never give your card and PIN to anyone
  • emails that ask you to click on a link to log in, update information, or to access important news – we’ll never ask you to do that from a link in an email or text.

More about protecting yourself from scams


More information on fraud and scams


Take Five to Stop Fraud

Nationwide supports the industry fraud awareness campaign Take Five. It offers straightforward and impartial advice to help everyone in the UK protect themselves against financial fraud.


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