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Branch banking

Our branches are here for the times you want to meet in person or do your everyday banking. Our friendly team are here to help you.

Find your local branch

A good way to bank

We're committed to staying on your high street because we know face to face banking matters.

  1. We now have the UK's biggest branch network

    Our commitment to staying on the high street means we now have more branches than any other banking brand.

  2. Our extended Branch Promise

    We’ve extended our Branch Promise. Everywhere we have a branch, we’ll still be there until at least the start of 2028.

    Learn more about our Branch Promise

Worried about money? We're here to help

We have a manager in every single branch to listen to your unique situation and share tools and services they think could help.

If they believe one of our specialist teams or an independent organisation could better support you, they'll give you all the details you need to feel confident in reaching out to them.

You may want to call the branch to plan your visit, the phone number and opening hours can be found on your local branch page.

Not sure you're ready to talk in person? We have other ways you can talk to us about the cost of living.

Find your local branch

A little extra help

We want everyone to feel welcome and have what they need to confidently bank with us.

Accessibility in branch

Find out how we’ve made our branches as accessible as possible, as well as the support and tools we offer.

Branch accessibility

Getting help from someone you trust

If for some reason you’re unable to come into branch, and you don’t feel confident banking online, don’t worry. We can arrange it so that someone you trust can help you manage your money.

Find out about third party access

Cash withdrawals and paying in services

Here are some useful things to know before your visit.

Note:

Certain accounts, including FlexDirect and some savings accounts, can only be managed online or over the phone.

Getting cash out

In our branches

How much you can withdraw, depends on the type of Nationwide account that you have. For larger amounts of money, you will need to bring some ID along with you.

More information about cash withdrawals

Post Office

You can use a Post Office to check your balance and withdraw up to £500 if you have a:

  • FlexAccount
  • FlexPlus
  • FlexDirect, or
  • FlexBasic.

Paying in cash and cheques

How to pay in cash or cheques in a branch.

Find out about sending cheques by post

UK banking brands by branch network size

List of UK banking brands in order of branch network size.
Brand Oct-13 Oct-18 Oct-23 Latest branch numbers Dec-23 % Change Oct 2013-Dec 2023
Nationwide 757 678 605  605 -20%
Lloyds bank 1297 958 599  575 -56%
Halifax 622 614 477  460 -31%
NatWest              1391 659 485  458 -67%
Santander 1186 774 444  444 -63%
HSBC              1159 627 333  333 -71%
Barclays              1577 1181 346  322 -80%
TSB 631 551 211  211 -67%
Bank of Scotland 294 206 161  149 -49%
Virgin Money 330 237 130  91 -72%

©CACI Ltd 2023. Wealth and offshore branches are excluded.

Source data for number of UK banking brand branches provided by CACI Ltd. as of 31st December 2023. Excludes Post Office ®.

For latest closures see: www.link.co.uk/initiatives/bank-branch-closures (opens in a new window).

Branch Finder

Check which branches are nearest as well as their opening hours. You can also learn which services they offer, as well accessibility information.

Find your local branch

Other ways to bank with us

Related links