Branch banking
Our branches are here for the times you want to meet in person or do your everyday banking. Our friendly team are here to help you.
A good way to bank
We're committed to staying on your high street because we know face to face banking matters.
We now have the UK's biggest branch network
Our commitment to staying on the high street means we now have more branches than any other banking brand.
Our extended Branch Promise
Learn more about our Branch PromiseWe’ve extended our Branch Promise. Everywhere we have a branch, we’ll still be there until at least the start of 2028.
Worried about money? We're here to help
We have a manager in every single branch to listen to your unique situation and share tools and services they think could help.
If they believe one of our specialist teams or an independent organisation could better support you, they'll give you all the details you need to feel confident in reaching out to them.
You may want to call the branch to plan your visit, the phone number and opening hours can be found on your local branch page.
Not sure you're ready to talk in person? We have other ways you can talk to us about the cost of living.
A little extra help
We want everyone to feel welcome and have what they need to confidently bank with us.
Accessibility in branch
Find out how we’ve made our branches as accessible as possible, as well as the support and tools we offer.
Getting help from someone you trust
If for some reason you’re unable to come into branch, and you don’t feel confident banking online, don’t worry. We can arrange it so that someone you trust can help you manage your money.
Cash withdrawals and paying in services
Here are some useful things to know before your visit.
Note:
Certain accounts, including FlexDirect and some savings accounts, can only be managed online or over the phone.
Getting cash out
In our branches
How much you can withdraw, depends on the type of Nationwide account that you have. For larger amounts of money, you will need to bring some ID along with you.
Post Office
You can use a Post Office to check your balance and withdraw up to £500 if you have a:
- FlexAccount
- FlexPlus
- FlexDirect, or
- FlexBasic.
Paying in cash and cheques
How to pay in cash or cheques in a branch.
Branch Finder
Check which branches are nearest as well as their opening hours. You can also learn which services they offer, as well accessibility information.