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This year, we gave £100 to nearly 4 million of our members through our Fairer Share payment.
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Bank of England Base Rate:
On Thursday 1 August 2024, the Bank of England announced a decrease in its base rate from 5.25% to 5.00%.
Students, get £100 cash and £120 of Just Eat vouchers
We think your student bank account should help you live your best life at university. Kick things off with £100 cashback and £120 of Just Eat vouchers. Terms apply.
Nationwide Fairer Futures
Life can deal people an unfair hand at any time. We witness that with our own customers, young and old. Nationwide Fairer Futures will help tackle 3 of the biggest issues we see in society today – youth homelessness, families living in poverty and people living with dementia.
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Overall service quality – Great Britain
There’s more information to help you compare providers in the Competition and Markets Authority service quality results:
Overall service quality – Northern Ireland
There’s more information to help you compare providers in the Competition and Markets Authority service quality results:
Financial Conduct Authority Service Quality Metrics
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our Nationwide Service Quality Metrics page.
Share of APP fraud refunded
This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.
APP fraud sent per £million transactions
This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.
APP fraud received per £million transactions: smaller UK banks and payment firms
This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.
APP fraud received per £million transactions: major UK banks and building societies
This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.