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Vote in our AGM and help those in housing need

AGM 2022 voting’s now open for eligible members. For every vote cast, we’re going to donate 10p to Shelter, up to a maximum of £50,000.

Vote Now

Information:

Registered charity (263710 England and Wales, SC002327 Scotland). Housing Rights in Northern Ireland (NIC 105735). 5% of funds raised will be donated to Shelter Cymru. 5% of funds raised will be donated to Housing Rights.

Base rate change from the Bank of England

Find out how mortgages and savings accounts are affected by the change to the base rate.

Read the latest update

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The cost of living

Living with less or juggling your money to cover essentials can be a struggle, especially now. We're here for our members, helping you to ease the squeeze.

How we can help

Together, we can make a difference

We’re looking for members to join our Community Boards up and down the country. It’s your chance to help us fund the housing charities that are supporting your community.

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Nationwide for you

Branch finder

If you need to visit us in person, our friendly branch teams are ready to help. Check our current opening times, call us or get in touch online.

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Ibi’s savings story

As we grow up, our priorities can change, but that doesn’t mean who we bank with has to. Here’s how we’re helping Ibi reach her savings goals and achieve her dreams.
Read Ibi’s story

Andy and Christine’s Lifetime Mortgage story

From motorbikes to narrowboats, Andy and Christine were ready for adventure. Find out how we helped them live retirement their way, with help from our Lifetime Mortgage.
Read Andy and Christine’s story

The mutual difference

As a building society, we're not owned by shareholders like banks. We're owned by you. That means you get a say on how we're run, the services we provide and the great causes we support. And while we've grown (a lot) over the years, our commitment to putting members first remains as strong as ever.

What membership means

You're a member if you have a current account, mortgage, or savings with us. But so what? What difference does it make and how do you benefit? Find out what membership means for you.

What is membership?

Our Branch Promise

Here today, here tomorrow. We believe in the importance of community and the high street. That's why we're not just committed to keeping our branches open, we're investing in making them even better.

Our Branch Promise

A place fit to call home

Through our Community Grants Programme, we’re giving £22 million to great causes and community projects in your local area. We’re also building a community of sustainable, not-for-profit homes to help pave the way for a more thoughtful approach to housing development.

Building a better society

Service quality indicators

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 17 largest personal current account providers for Great Britain and 10 largest personal current account providers for Northern Ireland if they would recommend their provider to friends and family.

We have published this information at the request of the Competition and Markets Authority so you can compare the overall quality of service from personal current account providers.

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Overall service quality – Great Britain

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Service quality results for Great Britain

Overall service quality – Northern Ireland

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Service quality results for Northern Ireland

Financial Conduct Authority Service Quality Metrics

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our Nationwide Service Quality Metrics page.