Supporting you

Whatever is happening in your life, we’re here for you.

Life’s challenges

Whether you’re worried about keeping your money safe, dealing with change, or supporting someone else, there are ways we can help.

Fraud and scams

If something doesn’t feel right, you can contact us anytime.

We’re here 24/7 to help protect your money and guide you through the next steps.

Money worries

If money feels hard to manage right now, we’ll listen without judgement and help you feel more in control.

Bereavement support

When someone dies, you may have questions about what happens next.

Our guide helps you manage financial matters at your own pace, with support when you need it.

Managing someone else’s finances

Learn about different ways you can act on someone’s behalf, including power of attorney, Court of Protection, and third-party mandates.

Changes in health and circumstances

If changes in your health or circumstances are making it harder to manage your money, we can offer confidential support.

Gambling support

We can help keep your money safe if gambling is causing problems.

Our team are there to listen and can guide you to the right support.

Domestic, financial, and economic abuse

We can give confidential support if you’re facing domestic, financial, or economic abuse.

Mental health and money support

Sometimes it can be difficult to manage your money and mental health. We’re here to help.

Managing money

We offer simple tools and human support to help you feel more money confident.

Benefits support

Many benefits go unclaimed, as people can assume they don’t qualify. Check if you could be eligible with our Better Off Indicator.

How to budget

Learn how to track spending, cover essentials, and plan ahead in a way that works for you.

Cost of living support

Talk to us about living costs on our dedicated hotline. We can help you get your finances back on track.