You can manage your existing FlexPlus travel insurance policy online using the U K Insurance travel insurance portal. From the portal, you’ll be able to make and check on outstanding claims (logged from 22 March 2021), view and download your travel insurance policy documents, complete medical screening, purchase upgrades, and more. Alternatively, you can also call U K Insurance Limited on 0800 051 01 54 (available Monday to Friday, 8am to 7pm, and Saturday, 9am to 5pm).
How to register for the travel insurance portal
If you already have a travel insurance policy with us, you can register with and access the portal using your FlexPlus current account details. For joint account holders, you'll need to register separately and use the primary address and personal data on your FlexPlus current account when registering.
Visit the U K Insurance travel insurance portal