Our services are available as usual
We'll do everything we can to help reduce the risk of fraud and protect you online but there's also steps you can take to help.
When you register for Internet Banking, we'll give you a unique number - known as your customer number. We'll ask for this number when you log in to confirm it's you.
Each time you log in to our Internet Bank, we'll display the details of your last session. Keeping a regular check on the activity on your account couldn't be easier.
If you have a current account Visa debit card, you'll get a card reader. If you don't, our security questions will keep you secure.
If we spot unusual payments or transfers on your account we may get in touch using an automated system. It's a quick and easy way for you to confirm the last 6 transactions on your account are genuine.
Verified by Visa is a free service. It makes sure when you shop online with your Visa debit or credit card, your shopping experience is secure and greatly reduces the risk of fraud when you're making online purchases.
If you lose money as a result of fraud through our Internet or Banking app service, we’ll put the money back in your account immediately, if certain conditions are met.