Our services are working normally
We'll do everything we can to help reduce the risk of fraud and protect you online but there's also steps you can take to help.
To be sure it's you, we log you in to online banking with two steps.
Each time you log in to our Internet Bank, we'll display the details of your last session. Keeping a regular check on the activity on your account couldn't be easier.
If you have a current account Visa debit card, you'll get a card reader. If you don't, our security questions will keep you secure.
If we spot unusual payments or transfers on your account we may get in touch using an automated system. It's a quick and easy way for you to confirm the last 6 transactions on your account are genuine.
Visa Secure is a free service. It makes sure when you shop online with your Visa debit or credit card, your shopping experience is secure and greatly reduces the risk of fraud when you're making online purchases.
If you lose money as a result of fraud through our Internet or Banking app service, we’ll put the money back in your account immediately, if certain conditions are met.
Our website survey opens in a newwindow for you to complete once you'vefinished what you wanted to do.
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