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What it covers
FlexPlus includes UK & European breakdown and recovery assistance. You’re covered in any eligible UK registered vehicle. If you breakdown and the vehicle you're in can't be repaired at the roadside, we’ll get you to your destination.
Please read the full terms in the policy document (PDF).
* Vehicles must be serviced and maintained in line with manufacturer guidelines and we will ask to see evidence of servicing, maintenance and repair if we believe the service is being used excessively
Cover will be in place as soon as the account is opened.
Labour at the roadside and at your home address is covered as part of your policy. Any other labour costs not agreed by us, along with the cost of parts remain your responsibility.
You can cancel your insurance cover at any time. This can be done by closing your FlexPlus account, at which point the benefits and services of our cover will no longer be available. Give us a call on 0800 11 88 55 to find out more.
If you cancel any of the benefits or services of your FlexPlus account, the account must be closed or switched to another current account that you are eligible to open. No refund will be due upon cancellation.
You may be paying twice for the same cover, so you’ll need to consider which policy provides the best cover for you.
For general enquiries call the FlexPlus helpline:
0800 11 88 55 (from UK)
+44 1793 54 12 00 (from abroad)
If you need breakdown recovery, please contact us on:
0800 587 71 00 (from UK)
+44 (0) 1202 31 14 31 (from Europe)
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FlexPlus UK & European Breakdown and Recovery Assistance is underwritten by Liverpool Victoria Insurance Company Limited
*Vehicles must be serviced and maintained in line with manufacturer guidelines and we will ask to see evidence of servicing, maintenance and repair if we believe the service is being used excessively.