Temporarily reduced opening times for our branches and call centres
To run our services as safely as possible and protect our employees, we’ve reduced our opening hours.
Don't worry, you can still call our emergency line at any time to report lost or stolen cards, fraud or other security issues.
Our reduced opening hours
Please only call us if it's urgent
Our lines are really busy at the moment, so hold times are much longer than we’d like. Be mindful of your inclusive minutes limit if you’re calling our 0345 numbers from a mobile phone.
There's also lots of support available online during these tough times. Find out more on our Coronavirus support page.