Before you get in touch

Take a look at our support pages. You might find the answer you're looking for right away.

Send a secure message

With internet banking, you can use the secure messaging service to ask us a question about your account. We'll aim to get back to you within 48 working hours.

  1. Log in to internet banking
  2. Go to My messages
  3. Choose Compose new message

If you aren’t signed up, don’t worry. You can register for internet banking easily and it only takes 5 minutes.

Image of a computer screen to represent sending a secure message.

Log in to internet banking to send a secure message

Tweet us

You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.