Our call centres are temporarily closed after 5pm and at weekends
Don't worry, you can still call our emergency line at any time to report lost or stolen cards, fraud or other security issues.
Our reduced opening hours
Please only call us if it's urgent
Our lines are really busy at the moment, so hold times are much longer than we’d like. Be mindful of your inclusive minutes limit if you’re calling our 0345 numbers from a mobile phone. Read more about call charges.
There's also lots of support available online during these tough times. Find out more on our Coronavirus support page.