Your annual mortgage statement

Your annual 2021 statement covers the period from 1 January 2021 to 31 December 2021.

This should have arrived in the post by 31 January 2022.

You'll receive a statement for each mortgage account that you have with us.

If you’d like to order a statement at any other time of the year, please call us on: 0800 30 20 10 (Monday to Friday, 8am to 6pm, closed Saturdays, Sundays and bank holidays).

Your annual mortgage statement will detail everything about your mortgage, including the:

• type mortgage you have
• length of your mortgage deal
• remaining mortgage term
• opening balance from the beginning of the calendar year
• closing balance from the end of the calendar year
• fees or charges that may be applied
• overpayment reserve or arrears balance
• interest rate(s) you’ve been charged
• current monthly payment
• payments due to be paid
• actual transactions that took place.