Continue your saved application
Whether you’re continuing after your Decision in Principle or looking for an update on an application, you can find out how to proceed below.
Ways to continue your application
When you’ve completed a Decision in Principle
You will:
- see your result on screen (if completed online)
- receive a PDF copy of your DIP certificate by email
- get access to our Mortgage Hub via the link in the email to continue your application.
You can also renew your Decision in Principle if it has expired.
When you've submitted your mortgage application
If you've already submitted your application, don't worry - we have your details and are processing your application.
If you need an update or any support, please contact our Mortgage New Business team.
03457 30 20 10
Choose option 4, then option 1.
Mon-Fri 9am-5pm,
Closed Saturdays, Sundays and Bank holidays.
Important mortgage information:
Think carefully before securing other debts against your home. Mortgages are secured on your home. You could lose your home if you do not keep up payments on your mortgage. Mortgages are subject to underwriting and criteria. Minimum age 18, UK residents only.