We are pleased to confirm all payments have been made and cheques have been sent.

What is The Big Nationwide Thank You?

On 1 October 2024, we completed the purchase of Virgin Money, becoming an even stronger force in UK banking. This was made possible by the financial strength Nationwide members helped us build.

To say thank you, we’ve given over 12 million of our members £50 each as part of The Big Nationwide Thank You. Over £600 million in total.

  1. Over 12 million members received a payment

  2. £50 was paid to each eligible member

  3. Over £600 million in total was given back to members

How did members qualify for the payment?

You must have been a Nationwide member on 30 September 2024. And still have been a member when we made the payment.

In the 12 months to the end of September 2024, members must also have:

  • had at least one qualifying transaction on your Nationwide current account or savings account, or
  • had at least £100 in total in one or more of your Nationwide current accounts and savings accounts, or
  • owed at least £100 in total on one or more Nationwide residential mortgages.

You also met the requirements if you completed a switch to any Nationwide current account. You just had to do so between 1 July 2024 and 30 September 2024 using the Current Account Switch Service.

For full details, including any exclusions that might apply, read our terms and conditions.

Check if you're eligible for The Big Nationwide Thank You

We have let our members know who will receive the payment. All payments have been made.

If you think you're eligible and haven't heard from us, there are ways you can check.

How did the £50 get paid?

Payments have been made into either a current account, instant access or limited access savings account in your name.

If you have a mortgage with us, we have paid £50 into the bank account used to pay your mortgage Direct Debit - as long as the account is in your name.

All other payments have been made by cheque. Cheques must be paid in by 1 January 2026 to make sure you don't miss out on the payment.

“The Big Nationwide Thank You is our way of recognising the role our members have played in building our financial strength to make our purchase of Virgin Money possible.”

Debbie Crosbie, Nationwide CEO

Is this different to Nationwide Fairer Share?

Yes, The Big Nationwide Thank You is in addition to the Fairer Share Payment.

For more details, visit our Nationwide Fairer Share Payment page.

Frequently asked questions

Not yet a Nationwide member?

Becoming a member is easy. You simply have to bank, save or have a mortgage with us.

Current accounts

If you're looking for banking that puts you first, you'll find it when you choose us. We're the only banking provider to share our profits with our members.

Savings accounts

Explore our range of personal savings accounts and Cash ISAs to find the best savings accounts, interest rates and offers for you.

Mortgages

Whether you’re a first time buyer or looking for a better deal, we can help you find a mortgage that’s right for you.

Need extra support?

If you can't find the information that you're looking for, or need extra help. Try one of the options below.