Investing in our branches

Branch banking

We know that no matter how good technology gets, there'll always be times when you'd rather deal with us in person.

So over the next five years, we'll invest £500 million in our branches. We'll look at where we are, where you need us and what changes we need to make to give you the branch network that's right for you.

Find your nearest branch

How can we help you?

Connecting you to our experts

Our pioneering Nationwide NOW service means you can chat to one of our financial consultants over a video link when they're not in your nearest branch.

More self-service options

Manage your money on your own device, pay in cheques, transfer money and check your balance from one of our new kiosks, all with help on hand if you need it.

Longer opening hours

We understand that life can get busy. So various branches will be open in the evenings on weekdays and longer on a Saturday. Some will even be open on Sundays for appointments and self-service.

Our people are here to help

Quick question or something a little more complicated, you'll find spaces in our branches where you can chat to us. Why queue for counter service when you don't need to?

Over the counter

Our friendly staff are available to help you with all your banking needs, from managing your account to answering your questions.

Post office counters

As a Nationwide current account customer, you can get a balance and make withdrawals from the Post Office.

Free Wi-fi in all of our branches

Our branches all have free Wi-fi so you can log on to our Banking app or Internet Banking from your own device.

Product help and support

Got a questions about our products and need help now? Our product support pages may be able to help.