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We’re committed to protecting you from fraud, and being aware of the latest scams is the best way to stay safe.
Never move money or give details to a cold caller– even if they say they are from the police or another business (such as Nationwide). Fraudsters call out of the blue, pretending to be from a trusted organisation and will try to convince the victim that their account has been hacked. They will then give details of a ‘safe account’ where the victim can move their money, which of course, is the last the victim will ever see of it.
If you receive this message or one like it, do not act on it as it is a scam. It may look like it has been sent by Nationwide, but it’s a fake. Remember, we always include the last four digits of your card number in a text, and never ask you to use your card reader over the phone.
If you suspect fraudsters might have access to your money, call us straight away.
0800 464 30 51 (UK) +44 1793 65 67 89 (Abroad)
Monday to Friday: 8am - 8pm Saturday: 8am - 6pm Sunday: 10am - 3pm
0800 055 66 11 (UK) +44 2476 43 89 97 (Abroad)
Monday to Friday: 8am - 8pm Saturday: 8am - 8pm Sunday: 9am - 5pm
Help us stop fraud. Report suspicious emails, texts and messages by emailing: phishing@nationwide.co.uk
Fraudsters can be very convincing, but knowing what to look for can help to keep your details and your money safe.
There are lots of ways fraudsters can steal your identity. But by knowing the threats, you can stay secure and help stop fraud.
Fraudsters will try to trick you into giving out your internet banking and other personal details to access your account.
Scams are intended to trick you into giving away your details, or your money. They can look and sound believable, which makes it difficult to tell them apart from genuine companies or investment opportunities.
This happens when someone uses your card details to make a purchase or withdraw cash without your permission.
Fraudsters can use your personal details to pretend to be you – which can give them access to more than just your finances.