Scammers are pretending to be the police
If you get a call from someone claiming to be the police, it can be hard to say no and refuse their requests. But some criminals are impersonating the police and using people’s trust to steal their money.
Published on: 27 April 2022
How we can help
If you’re making a payment from your Nationwide current account to someone else in the UK and you're not sure about it, you can talk to us about it first. This can be a payment in branch, on our Banking app or Internet Bank, or through Open Banking. This is our Scam Checker Service. Some payments are excluded.
Stop. Challenge. Protect
We're proud to be supporting the industry fraud awareness campaign Take Five, which encourages you to perfect the art of saying NO to criminals by taking five minutes to Stop, Challenge, Protect.
Criminals are experts at impersonating people, organisations and the police so it can be difficult to spot scam texts, emails and phone calls. However, there are things we can all do to protect ourselves.
Always remember to challenge if someone contacts you asking for your personal or financial information – be direct and say NO. Saying NO can feel uncomfortable but it’s OK to reject, refuse or ignore requests. Only criminals will try to rush or panic you.