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Make a claim

Get help on starting a Home Insurance claim, including in an emergency.


Why choose Nationwide?

We're working with Royal & Sun Alliance Insurance Ltd to bring you Home Insurance. So, together, we're here for you when you need us.

Information:

Cover limits, exclusions and optional extras are explained in our policy wording document. You’ll need to pay an excess when you claim.

  1. Rated by experts and award-winning

    Cover that’s Defaqto 5 Star rated and has won 4 Consumer Intelligence awards.

  1. A clear price and 0% interest

    Absolutely no hidden charges. And we don't charge a penny more if you spread your payments over 12 months.

  1. Build your policy your way

    Add optional extras and only pay for the cover you need.

  1. Help when you need it

    Our emergency helpline is open 24 hours a day, all year round.

  1. Save money with all your home protection on one policy

    It’s usually cheaper to take out both Buildings Insurance and Contents Insurance through us at the same time, instead of buying separate policies.

  1. 9 out of 10 of our policyholders chose to renew with us last year

    We were trusted by over 750,000 people to protect their home in 2023.

Home Insurance at a glance

You can choose to get a quote for:

  • Buildings Insurance
  • Contents Insurance, or
  • combined Buildings and Contents Insurance.

You can also add optional extras to your policy, only paying for the cover you need.

Cover limits, exclusions and optional extras are explained in our policy wording document. You’ll need to pay an excess when you claim.

Buildings Insurance

With unlimited Buildings Cover, we'll pay to repair the structure of your property. This includes anything fixed to it or the ground, like kitchen units or a bathroom suite.

We’ll pay to put these things right if they get damaged by something covered by your policy, like a fire, storm or flood.

Contents Insurance

We’ll cover the cost of repairing or replacing the contents in your home. This includes the furniture in your living room or the white goods in your kitchen.

We’ll pay to repair or replace these items if they get lost, stolen, or damaged by something covered by your policy.

You can choose between two levels of contents cover:

  • up to £50,000, or
  • over £50,000.

Contents Insurance for renters

If you’re renting your home, you can take out insurance for your contents. This will also protect you against some damage to your landlord’s property.

Recognition and awards

Get cover that’s been rated by independent experts and our own policyholders.

Defaqto 5 Star rated

The Home Insurance we offer has a 5 Star Rating from the experts at Defaqto. This means it gives some of the most comprehensive cover you can buy.

4 Consumer Intelligence awards

As voted by our own policyholders, we’ve won Consumer Intelligence awards for service, satisfaction, trust and as a top-10 recommended Home Insurance provider.


Important documents

For a summary of the Home Insurance product, read our Home Insurance Product Information Document.

For more detailed information - including cover limits, exclusions and optional extras - read our full Home Insurance policy wording.

To apply for Home Insurance

You need to be at least 18 years old.