Start your Remortgage application

Just so you know, as you go through your remortgage with us you'll get a Decision in Principle (DIP) first.
This just lets you know what we're prepared to lend you before completing the full application.

Supporting our mortgage customers during coronavirus

We've made some changes to how we carry out mortgage valuations. And if your application has been impacted by coronavirus, you can apply for a mortgage offer extension.

Find out more about our changes to mortgage valuations and offers

Ways to apply

  • Online

    Online

    If you're comfortable choosing a mortgage without our advice, you can apply online at your own pace. You need to understand that you're responsible for the mortgage you choose. You'll get no advice from us, so you won't be protected if you later decide the mortgage you chose wasn't suitable.

    Apply below
  • Over the phone

    Phone

    Apply with advice. If you're applying over the phone or in branch, you could save time by getting a DIP online first. Call to book an appointment with a Mortgage Consultant. Mon – Fri 8am – 8pm, Sat 9am – 5pm (closed Sundays and Bank Holidays)

    Call 0800 171 23 69
  • In branch

    Branch

    While we need to keep each other safe by staying at home, we cannot accept applications in branch. For now, please call us to apply if you need advice. Or, if you're happy to apply without advice, you can apply online.

Please bear with us at the moment

We may take longer to answer your calls, or to process your application. Some of our employees are self-isolating, and there is a lot to do, but we'll continue to work as fast as we can. As always, supporting our members is our top priority.

Please note, it's not possible to apply online for a mortgage if:

  • you're applying to borrow more than 75% of the value of the property
  • you're applying for one of our Family Deposit Mortgages
  • your mortgage term will take you into, or beyond, normal retirement age
  • you're borrowing additional money to repay unsecured debts of more than £10,000 or over 15% of the total additional borrowing amount (whichever is lower).

For these applications, please call us on 0800 30 20 10, Monday to Friday 8am - 8pm, Saturday 9am - 5pm.

Think carefully before securing other debts against your home. Mortgages are secured on your home. You could lose your home if you do not keep up payments on your mortgage.

Mortgages are subject to underwriting and criteria. Minimum age 18, UK residents only.