Tell us your new contact details

Make sure we have your new address and contact phone numbers, so we can get in touch with you if we need to.

Update your tax declaration

If you’ve changed your address to or from a non-UK address, you’ll need to update your tax declaration. You can do this over the phone or in branch.

Over the phone

Monday to Saturday, 8am to 6pm (GMT).
Closed Sundays and bank holidays.

UK: 0800 055 66 22
Abroad: +44 1793 65 67 89

In branch

We're happy to help you at any of our branches.

Check charges for using your card abroad

If you're using your Nationwide debit or credit card abroad, you may have to pay fees for cash withdrawals or for making debit card payments in a foreign currency.

Get permission to rent out your house

If you have a Nationwide mortgage and want to rent your house out while living abroad, complete our permission to let form. There could be additional charges when you do this.

If you’re in the British Armed Forces, we won’t charge you extra interest. Just provide proof when you send in the form.

Understand your ISA allowance flexibility

If you’re planning on using your savings to help pay for your move abroad, or you want to find out more about the tax status of ISAs, it’s worth knowing about ISA flexibility. ISA flexibility lets you replace any amount withdrawn in the same tax year, without affecting your annual allowance. But you cannot add new funds above the amount taken from it.

Moving your money to an EU or EEA country

If you're moving your banking to a European Union (EU) or European Economic Area (EEA) country, we can help by:

  • providing you with a list of your payments.
  • moving money to your new account.
  • closing your account with us if you wish to.


You can send your money between your UK bank or building society account and an overseas bank account. We only accept Sterling as a currency and don't accept cheques from foreign banks.

Check your FlexPlus insurance benefits

If you have a FlexPlus, the insurances don't apply if you live outside the UK and you change your account address to a foreign address.

Once your address has changed, you won't be able to change your FlexPlus to a different current account with us. But you will still be able to close your FlexPlus.

If you don't close your FlexPlus, you'll still pay the monthly fee of £13. But you won't benefit from any of the FlexPlus insurances. So, it's important to think about whether it's still right for you.

British Armed Forces

If you're in the British Armed Forces and have a FlexPlus, you must use a UK address and postcode for your account to benefit from its insurances.

If you need to make a claim, you must use your permanent UK address and the trip must start and end in the UK.