If you’re moving

As the UK is no longer part of the EU we can't provide current accounts, savings accounts or credit cards for members living in the Netherlands or Italy. If this affects you, we'll be in touch to discuss your options on closing your accounts.

For FlexPlus account holders

If you're a FlexPlus account holder, you can only make an insurance claim if you live in the UK. You'll still be charged the monthly fee if you keep the account open.

Once you've moved, you can close your FlexPlus account but you won't be able to change your account or borrow more from us. If you want to change the type of current account you have, please do this before you move.


How to register a foreign address

In the app

  1. Log into the app.
  2. Use the menu and choose Details & Settings.
  3. Choose Your details.
  4. Tap View or change your address and Edit next to the details you want to change.
  5. Follow the instructions to save your changes.

In the internet bank

  1. Log in to the internet bank.
  2. Choose Settings.
  3. Under My personal details, choose View or change my personal details.
  4. Select Change your current address.
  5. Choose Foreign address option.
  6. Enter your new address and give us a few details.
  7. Select Update.

You must select the option to Register a foreign address, as the other options only work for UK addresses.

In branch

Visit us in branch and one of our team will be happy to help.


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