Please call us immediately if you've lost your card or if it has been stolen. You can call us anytime, our lines are open 24/7. You can also report lost and stolen debit cards using our Banking app.

When you call, we will need to validate you so please have your account number ready.

FlexAccount, FlexBasic, FlexOne, FlexStudent or Savings card

FlexDirect card

FlexPlus card

Credit card