To change or remove the title on your account, you can let us know in branch or by post – we don’t need any proof of ID. If you would prefer to post it to us, please complete a change of name form and post it to us at:
Nationwide Building Society
We’ll reissue your card and/or chequebook as per your new title request.
Unfortunately, not all accounts can currently be opened with a gender-neutral title, like Mx. But if you’ve opened an account with us, you can then change your title to Mx by either coming into branch or following the steps for changing your title by post. As we’re still updating our systems, your title may also go back to its previous setting after you change it. If this happens, you’ll need to come back into branch and request the change of title again or post us another change of name form.
It’s important we give our members the right to have their Nationwide services reflect who they are and how they identify. That’s why we’re working hard on expanding the options available to our members in the future.