Contact us
Opening times
| Day of the Week | Hours |
|---|---|
| Monday | 9.00am - 4.30pm |
| Tuesday | 9.00am - 4.30pm |
| Wednesday | 10.00am - 4.30pm |
| Thursday | 9.00am - 4.30pm |
| Friday | 9.00am - 4.30pm |
| Saturday | 9.00am - 12.00pm |
| Sunday | Closed |
Branch services
Hanley Branch Services
- Cash machine (inside and outside)
- Take out cash
- Pay a bill
- View a mini statement
- Pay in cash and cheques
- Wheelchair access
Coronavirus and branch visits
Before visiting us in branch, check if there's another way we can help you:
Find out about everything you can do from home
If you decide you do need to visit, please check our opening times before you travel. Our branches are open but some may need to amend their hours at short notice.
Face coverings are still recommended in crowded areas. So we know it's a pain, but if our branch looks busy, please consider wearing a mask. And watch out for those people who still want to social distance.
Let's continue to show each other mutual respect and understanding.
If Coronavirus is affecting your finances:
Find out about all the support we can provide, from managing your banking, to help with money worries and your travel insurance:
Events
Everything to need to know about using our mobile app. Our app has made it much quicker and easier for you to confidently take care of your money whether you're at home or out and about. We'll explain everything in plain English, and you'll get a chance to ask our digital experts any questions you may have.
At Nationwide, we're committed to protecting you from fraud and scams. Criminals are tricking people into sharing personal and financial information through cold calls, emails and texts. We recognise that we can only beat the criminals by working together and giving you the awareness you need to prevent you falling victim.
Any town or city currently served by Nationwide, will continue to be until at least January 2024.
Pay bills. Move money. Check balances. Our Banking app has so many useful features, it’s like having a branch in your pocket.
Discover the quick, simple and convenient way to bank with our Banking app.