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Contact us

If you have a question and would like to get in touch with us, we’re happy to help you find the answers you need.

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Message or give us a call

Select the subject you’d like to contact us about and we’ll show you the quickest way you can get in touch with us.

Call charges:

Calls to 0800 or 0500 numbers are usually free of charge from a UK BT landline and mobile phones. Calls from other providers may vary, and could cost up to 40p per minute.

Calls to a 0345 number are charged at a local rate. Calls from a mobile will be free of charge if you’re using your inclusive minutes.

The actual cost you are charged will depend on your phone provider. If you are concerned, please contact them to get information about the cost of the call.

Information:

We can access your accounts faster if you log into our Banking App when you call us.

Accessibility

For all our accessibility options like SignVideo, please use our accessibility page.

Accessibility help and information

Make a complaint or give us feedback

If things haven't gone as you expected or you’re unhappy with something we did, please let us know. We’ll work with you to understand what happened and do our best to put it right.

Make a complaint or leave us feedback

Our head offices

We have a head office in Swindon and administration centres in Northampton and Bournemouth.

Nationwide Head Office address

Nationwide Building Society
Nationwide House
Pipers Way
Swindon
SN38 1NW

GPS/Geographical Post Code Only: SN3 1TA

Nationwide Administration Centre address

Nationwide Building Society
Kings Park Road
Moulton park
Northampton
NN3 6NW

Portman House Bournemouth Administration Centre

Richmond Hill
Bournemouth
BH2 6EP