How do I order a new card reader?

To order a card reader online

Go to the order a new card reader page, fill in your details and we'll post you a new one within 5 working days.

Order a card reader in branch

Just pop into your nearest branch and a member of the team will be happy to help. Please don’t throw your old card reader away – bring it into branch and we’ll make sure it’s disposed of properly.

Find your nearest branch

Hints and tips:

You can still log in to the Internet Bank using your memorable data, or by using a card reader from another bank or building society, as long as it accepts your debit card. It's equally safe and secure.