How do I order a new card reader?

To order a card reader online

Go to the order a new card reader page, fill in your details and we'll post you a new one within 5 working days.

Order a card reader in branch

Just pop into your nearest branch and a member of the team will be happy to help. Please don’t throw your old card reader away – bring it into branch and we’ll make sure it’s disposed of properly.

Find your nearest branch

Hints and tips

You can still log in to the Internet Bank using your memorable data, or by using a card reader from another bank or building society, as long as it accepts your debit card. It's equally safe and secure.