Receiving your maturity pack
We’ll post you a maturity pack about 3 weeks before your maturity date. In this pack, you’ll find:
- the maturity date of your ISA
- the expected maturity value
- your maturity instruction options
- a maturity form to submit your instructions to us.
If your fixed rate ISA has matured
Your fixed rate ISA will have matured into an instant access Fixed Term ISA Maturity account.
You can still reinvest into a new Fixed Rate ISA after your account has matured. You'll only be able to reinvest online in the 30 days after your maturity date. Follow the instructions on this page to do so. Once 30 days have passed, you’ll need to send us your maturity form in the post if you want to reinvest into a new Fixed Rate ISA.
Or you can choose to close your account and withdraw your money.
Choosing your maturity option
There are a few ways you can let us know what you decide.