Once you have the original death certificate, or the coroner’s interim certificate, you can register the death with us. Please just take the certificate or a certified copy into a branch or send it to us by writing to Bereavement Services.
A 'certified copy' is a photocopy of the original document that has been certified to confirm the original has been seen. We can do this for you in branch. When you register the death at the registrar’s office you can alternatively pay for several copies of the death certificate so you don’t have to go to the trouble of getting someone to endorse (certify) a photocopy.
Specialist Customer Support
Nationwide Building Society
If you’re the personal representative and you’re not a Nationwide member, we’ll need to see your ID such as a valid full UK passport or valid full photocard driving licence and a recent proof of address such as a utility bill or bank statement. You can find details of acceptable ID here.
Your information may also be used for the prevention of money laundering. For more details on how Nationwide use your information, please see www.nationwide.co.uk/privacy.
We’ll write to the personal representative within 5 days to let them know what the next steps are and how and when the accounts will be closed.
If you'd like to go through the steps you need to take with one of our advisers in branch, this is a good time to make an appointment. Find your nearest branch's phone number.