Introducing our new, accessible cards
We’re passionate about supporting our members to bank more easily. That’s why we’ve launched new, accessible cards designed to help people with visual impairments. Find out more and how to get one here.
Published on: 16 May 2022
What are Dot and Notch cards?
All our new adult contactless cards, both debit and credit, now have raised embossing (‘dots’) and a small cut-out (‘notch’) on one side.
We’ve done this to help people with visual impairments tell which card they’re using and which end to put into their card reader or cash machines quickly and easily. For example, our debit cards now have 6 dots, so you can tell which card is which. It’s just one of the ways we’re working to make banking with us more accessible.
To make sure we’re doing things right, we’ve worked closely with the Royal National Institute for the Blind (RNIB). And we’re proud to say they’re the first cards in the UK to show the RNIB’s Tried and Tested certification.
How to get a new Dot and Notch card
If you’re an adult who is visually impaired, you can request one of our new cards any time. Your card doesn’t need to have expired. Just visit your local branch or call us on 03457 30 20 11 (we’re available Monday to Saturday, 8am to 6pm).
If you’re already getting our emails and letters in an accessible format like large print, audio or braille, we’ll contact you about our new cards and how to order one soon.
We’ll also be sending all our adult current account and credit card members a Dot and Notch card if you lose your card, it’s stolen or it expires.
We’re working hard to develop these new cards for our other accounts. This includes our youth accounts (FlexOne, FlexStudent and FlexGraduate) as well as our savings accounts.
Did you know our cash machines can talk to you?
Wherever you are in the country, all our branch cash machines can read out what’s on screen and talk you through how to use them.
This is really useful if you or anyone you know ever has trouble reading the screen.
Just plug in your own headset or earphones and the machine will begin speaking. This means it’s always discrete and secure.
About this page
The content displayed on our recent news and articles page is for information purposes only, and is accurate at the time of publication. The information will not be maintained, and so we cannot guarantee that at any given time the information will be up to date or complete. Please verify any information you take before relying on it.
Nationwide is not responsible for the content or availability of external websites. Nationwide does not make any recommendation or endorse any advertising, products, services or other content on such external websites. Views expressed on third party websites are those of the public and unless specifically stated, are not those of Nationwide.