Credit Card Support

Ways to pay your credit card

There are many ways to make a payment to your credit card and the quicker you pay off your balance the less interest you're likely to pay.

Other information

Always check your next statement

Your statement only shows the balance on your card up to the date it was issued. Even if you do not spend any more on the card after the statement issue date, interest may still be accruing on your balance.

That's why it's really important to check your next statement after you have paid off the full balance indicated on your statement. There may be interest or additional spending from the days after your statement was issued, that will still need to be paid off.

Learn more about payment related fees and charges

There are 2 key things you can do to avoid charges


  1. Always make sure there's enough money in your account when you pay your bill
  2. Allow enough time for the payment to not only reach us, but be processed as well

We usually process any payment received before 5pm on the next working day. (Mon-Fri, not including bank holidays). 

It's possible to change your payment date to one that's more convenient. To do this, simply call our Credit Card Services team on 0800 055 66 11, who'll be happy to help.

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If you can't find what you need in our support area, please call us on 0800 055 66 11Opening hours
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Monday to Friday: 8pm - 10pm
Saturday: 8am - 8pm
Sunday: 9am - 5pm