From 30th July 2025, we are making some changes to our Business Savings accounts. The account Terms & Conditions have also been updated. We have sent a summary of the changes with the updated Terms and Conditions to you by post.
What is changing?
Contacting us and dealing with disputes:
- We have deleted the phone numbers from the terms and conditions but have included our useful phone numbers at the end to make it easier to find them. They no longer form part of our agreement with you. Our latest phone numbers can be found on nationwide.co.uk/business/contact-us or you can ask in branch.
- References to the Online Dispute Resolution platform (ODR) have been removed. Since the UK left the EU, you can no longer use it to make complaints
Making payments outside of Nationwide:
- When making withdrawals, you can only send payments to another Nationwide business savings account in your business name or your Nominated Account.
Making payments to Nationwide:
- You can now only pay money in from your Nominated Account or by internal transfer from another Nationwide business savings account in your business name.
- You can no longer pay in cheques to your Business Savings account
Check your account is still right for you
Please read and consider the information above. Then take time to read through your new Terms and Conditions. They will apply from 30th July 2025.
If the account isn’t right for you
If you think your Business Savings account no longer meets your needs, you can close your account(s) and take your money without any fees or penalties before 30th July 2025. You can do this by submitting a withdrawal form which can be found at nationwide.co.uk/business/help-and-support/guides-and-forms.
Any closure requests received after 30th July 2025 will be subject to the product specific terms and conditions of that account.