Service availability

The table below shows the current status for all of our services and any planned service interruptions.

  •   Status Details
  • Online Banking Online Operating Normally
  • Website Online Operating Normally
  • Mobile Banking Online Operating Normally
  • Online Payments Online Operating Normally
  • Information Online Heartbleed Bug: Nationwide undertakes regular and comprehensive security testing. We are sure that no customers using our online services are at risk. There is currently no need for customers to take any action to change Nationwide passwords.

We are always looking at ways to improve your Online Bank. To do this we sometimes need to carry out essential maintenance. To keep disruption to a minimum & allow you to plan your banking we will carry this out during the following regular time slots:

  • 00:00 to 06:00 on Sunday
  • 00:00 to 06:00 on Wednesday

When essential maintenance is planned, details of the specific times and services affected will appear above. We anticipate having everything back up and running at 06.00 on these days, when normal service will resume.