We offer all the financial products you'd expect from the world's biggest building society.
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A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
All of our services are available as normal
Your statement shows your balance, transactions, arranged overdraft limit, and any charges. Get up to 36 months of previous statements online and print a paper copy statement anytime. You can also choose to go paperless.
Statements are sent monthly. Choose to have them by post or go paperless and get them online. If you go paperless, we’ll notify you by email when your online statement is ready to view.
Download our Banking app from the App Store
Get it on Google play
View details of your transactions for the previous 15 months. Choose a date range or enter your own dates.
View previous statements (up to 36 months)
A mini-statement of your balance and last 10 transactions.How to request a mini-statement at an ATMFind mini-statement transaction codes
A mini-statement of your balance and last 6 transactions.Register for Telephone banking
If you spot a payment you don’t recognise or suspect fraud, refer to our visa disputes page, or:
Log in, and go to 'previous statements' to download and print your statement. There’s no charge for statements downloaded and printed from the Internet Bank.
Order a copy statement
It’s £5 to order a replacement statement, you can:
If you need to speak to a member of staff, pop into any branch. Use our branch finder to find your nearest location.
If you can't find what you need on this page, then call us on 0800 30 20 11 and we'll be happy to help.