Everything you need to know about our Personal Loan. Find out how long it takes to receive your money, overpay, request an early settlement and pay off - or borrow more.  And what you can do if you're declined.

Your personal loan

Before you apply

What you need to know before applying.

Your loan application

What's next after you've made your loan application.

Manage your loan

Information you may need during your loan.

Pay my loan balance

Request a settlement quote and pay your loan off early.

Loan overpayments 

Understand your loan overpayment options.

Top up or borrow more

What you need to do if you want to top up your loan or borrow more.

Getting your money

See how long it takes to get your money.

Being a responsible lender

Our approach to responsible lending for personal loans.

The Lending Code

Download the guide for consumers.

Postpone payments

You can't postpone your loan payments but if you're struggling financially, see how we can offer support. 

    Still waiting for your loan? 

    If it's been 7 days since your loan was approved, but you haven't had your loan agreement, call all our loans helpline. 

    Loans helpline

    0800 545 30 00 (UK)
    +44 1793 65 67 89 (abroad)

    Monday to Friday 8am - 6pm