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Whatever your query is about, our dedicated customer service teams will aim to get you the right answer as quickly as possible.

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General Queries

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Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


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If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

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Internet & Mobile Banking

Keeping your details secure

Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your Internet & Mobile Banking message

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Tweet us

You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

Current Account

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Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

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Savings

Keeping your details secure

Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your Savings message

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You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

Credit Card

Keeping your details secure

Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your Credit Card message

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You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

Mortgages

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Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

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Personal Loans

Keeping your details secure

Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your Personal Loans message

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Tweet us

You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

Insurances

Keeping your details secure

Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your Insurances message

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Tweet us

You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

Investment

Keeping your details secure

Please note that this isn't a secure messaging service, so any personal details or sensitive information should not be included in your query. This includes details such as:


  • Any account numbers or sort codes
  • Any card details
  • Any personal information (PIN, passwords, addresses etc.)

If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your Investment message

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Tweet us

You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

About Nationwide

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  • Any account numbers or sort codes
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If you're registered for Internet Banking

If you're registered for Internet Banking you can contact us securely and ask a question about any of your Nationwide accounts or products. Please log in and send us a secure message.

If you're not registered for Internet Banking (or new to Nationwide)

The form below is available for you to ask general questions about our products and services. It's not a secure channel, so please don't include any personal details in your message.

Send your About Nationwide message

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Tweet us

You can get in touch using our dedicated Twitter account. We'll be happy to answer your queries 24 hours a day, 7 days a week.

Follow us

Social media is a great way to give us feedback on our products and services. For your security, queries about your account and personal details can't be answered via our social channels or email, so please don't include any personal information in your message.

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