Nationwide Building Society

£200 when you switch. Ending 10 July

If you’re a member, switch your main current account to our FlexPlus, FlexDirect, or FlexAccount and get £200.

Terms apply.

You get more when you bank with us

Over 4 million eligible Nationwide members got £100 this year through our Fairer Share payment.

Because when we profit, you do too. Terms apply.

A chance to have your say

Our AGM gives eligible members the opportunity to vote on who should be on Nationwide’s Board and discover how we listen to and act on member views.

You can vote in advance or on the day of the AGM meeting. Advance voting closes on 23 July.

The Nationwide banking app

Join over 6 million Nationwide members who are banking with our app.

  • Check your balance and upcoming payments to be one step ahead

  • Quickly freeze or unfreeze your debit card if it's lost or stolen

  • Chat to us – a helping hand is just a few taps away

Internet banking

Check your balances or manage your payments all in one place.

Need any help logging in or registering? Visit our online banking help page.

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Service quality indicators

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 17 largest personal current account providers for Great Britain and 11 largest personal current account providers for Northern Ireland if they would recommend their provider to friends and family.

We have published this information at the request of the Competition and Markets Authority so you can compare the overall quality of service from personal current account providers.

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Overall service quality – Great Britain

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Overall service quality – Northern Ireland

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Financial Conduct Authority Service Quality Metrics

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our Nationwide Service Quality Metrics page.


Authorised push payment (APP) scams rankings in 2023

Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster's bank account.

These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2024.

You can read the full report by visiting www.psr.org.uk/app-fraud-data.

Share of APP scams refunded

This is the proportion of total APP scam losses that were reimbursed, ranked out of 14 firms.

APP scams sent per £million transactions

This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.

For example, for every £1 million of Nationwide transactions sent in 2024, £219 was lost to APP scams.

APP scams received per £million transactions: smaller UK banks and payment firms

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at Skrill, £18,550 of it was APP scams.

APP scams received per £million transactions: major UK banks and building societies

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at Nationwide, £128 of it was APP scams.