Payments received before 5pm are usually credited the next working day (Saturday, Sunday and Bank Holidays are not working days). Payments received after 5pm will take longer.
If your payment isn’t credited within this time period please call us on 03456 00 66 11.
Monday to Friday: 8am - 8pm
Saturday: 8am - 8pm
Sunday: 9am - 5pm
(An automated account enquiry service is available 24 hours a day, 7 days a week)