Internet Banking Banking app Automated Telephone Banking Our ATMs Our Call Centres Our branches Text Alerts
Money in and out of your account Paying cash and cheques in*       YES   YES  
Withdrawing cash (up to £300)       YES   YES  
Withdrawing cash (more than £300)           YES  
Paying businesses and individuals

Managing your bill payments, standing orders and Direct Debits YES        
Pay bills that have been set up in the internet bank YES YES
Transfer money between Nationwide accounts YES YES
Make a CHAPS or overseas electronic payment YES         YES  
Make and receive a Paym payment
(age 16 and over)
Managing your money

Check your balance YES YES

Get a full statement YES YES    

Manage your overdraft** (eg: checking your limit or requesting an increase) YES YES    

Sign up for the Paym service
(age 16 and over)
In case of emergency Stopping a cheque        

Reporting a card lost or stolen         YES YES  
Freeze and unfreeze your card   YES          
* You can pay in up to £2,500 in cash and up to £2,000 in cheques at FAST Cash Machines only (available at some branches). Use our branch finder to check for ‘Self Service/FAST Cash Machine’. If this facility is not present, you can still complete your transaction in any of our branches.

**No overdrafts are available until you reach 18