We do not recommend you use an internet café or any other public terminal to carry out online banking or shopping. Public PCs can easily be infected with viruses and Trojans which could capture your log in details.

If you have to use a public PC, please change your log in details as soon as possible on your own computer. Do not change your log in details on the public PC.

If you have used an internet café and are unable to change your log in details within a reasonable amount of time, i.e. you are going to be away for a considerable length of time, please contact us on 08457 30 20 10. We can block your access to Internet Banking to prevent your log in details being used should they have been compromised.